I recently joined a homeowners forum on Facebook and found a discussion on the ductless heat pump. Part of the replies claimed they were the worst thing to happen to HVAC installation due to bad experiences with HVAC brands, but there was a second group convinced that they represent the future of quality HVAC. The ones who were sure it was the future did so, believing that their energy-saving capacity and low carbon footprint would make them the best choice for a climate-friendly planet. The ones convinced they were a poor-quality HVAC unit option pointed out more straightforward ways to save energy, such as installing a thermostat, using suitable air filters, and keeping up with HVAC maintenance. I did not know which side to take then and wished there was at least an HVAC provider replying in the comments, but it was primarily homeowners with their own experiences and biased opinions. I got reliable information from an HVAC professional, which is how I found myself at the local business asking about heat pumps. The HVAC repairman could not believe I was there to ask about heat pumps because I had seen a discussion on Facebook, but I needed to know more. Anyway, I learned why they would be the future and was informed that brands are continuously working to improve their models to reduce quality issues and make spare parts more accessible. For an HVAC option that offered cooling and heating without ducts, it made a good impression on being the future. I shared my findings, and unfortunately, a significant number still said they couldn’t trust it because it still has too many flaws.