I shopped for my HVAC unit as I shopped for my kitchen installations and equipment by sorting through the HVAC brands until I got one recommended as a producer of quality HVAC.
We were building us forever home, and as a procurement expert, my husband knew I would ensure we got the best HVAC installation.
We had already decided to get a ductless heat pump with our HVAC provider’s and contractor’s input, and the decision was final. The next step was for me to visit an HVAC business and pick one that would be reliable. I got the HVAC professional to send me a catalog with a list of brands that offered heat pumps and went into research mode. It wasn’t about cost; I had to know what other clients thought about each brand. Customer reviews can save you from a disaster. I always use this method for my work, and in the past, when I had to buy air filters for my home and a smart thermostat for the office. Out of eight, I was left with two brands with the most favorable results and the highest rating in their capacity to help with indoor comfort. The decision was made with my husband’s input, the contractor, and the HVAC repairman who would do the installation. We picked the one that would not give us trouble during repair when we needed spare parts. We were also lucky to find the equipment at the local business because it saved us the trouble of shipping. While I see complaints about a heat pump from other users, the brand’s quality mainly causes the issues.